F7 Casino Privacy Policy
F7 Casino is committed to protecting your personal data. This page explains how F7 Casino collects, uses, stores, and safeguards information in connection with your use of the platform.
|
Detail |
Information |
|---|---|
|
Operator |
INVESTAN N.V. |
|
Licences |
Curacao Gaming Authority (CGA) 365/JAZ, Anjouan Gaming (AOFA) |
|
Data Contact |
|
|
Support Availability |
24/7 via live chat and email |
|
Encryption |
256-bit SSL |
This Privacy Policy governs the collection, use, storage, and protection of personal data in connection with F7 Casino, operated by INVESTAN N.V. It applies to all individuals who access or use the F7 Casino platform. By using F7 Casino, users acknowledge that their personal data will be processed in accordance with this policy.
Information Collected
F7 Casino collects two broad categories of data: personal data and technical or non-personal data.
The following table summarises the categories of data collected, the context in which they are gathered, and their purpose.
|
Data Category |
Examples |
Collection Context |
|---|---|---|
|
Identity Data |
Full name, date of birth |
Account registration |
|
Contact Data |
Email address |
Account registration, support |
|
Account Credentials |
Username, password |
Account creation and login |
|
Financial Data |
Payment method details, transaction records |
Deposits, withdrawals, payment processing |
|
Verification Documents |
Government-issued ID, proof of address |
KYC compliance, identity verification |
|
Device and Technical Data |
IP address, browser type, device identifiers |
Automatic collection via platform access |
|
Usage Data |
Session activity, login timestamps, game history |
Platform interaction, security monitoring |
|
Communications Data |
Live chat logs, support email correspondence |
Customer support interactions |
|
Currency Preference |
Selected account currency |
Account management |
How Personal Data Is Used
F7 Casino processes personal data for the following purposes:
- Account Management: Data is used to create, maintain, and administer user accounts.
- KYC Compliance: Verification documents are required before a user's first withdrawal.
- Payment Processing: Financial data is used to facilitate deposits and withdrawals.
- Fraud Prevention and Security: Usage and technical data are monitored to detect suspicious activity.
- Customer Support: Communications data is retained to respond to queries.
- Regulatory Compliance: Data may be processed to fulfill licensing obligations.
Legal Basis for Processing
F7 Casino processes personal data on the following grounds.
- Contractual Necessity: Processing is required to fulfil the user agreement.
- Legal Obligation: Certain processing is required to comply with regulatory requirements.
- Legitimate Interests: Technical and usage data may be processed to protect platform security.
- Consent: Users may withdraw consent at any time without affecting prior processing.
Data Sharing and Third Parties
F7 Casino does not sell personal data to third parties. However, data may be shared with the following categories of recipients where necessary.
- Payment Service Providers: Financial data is shared with payment processors.
- Identity Verification Partners: Identity data may be shared with KYC service providers.
- Regulatory Authorities: Data may be disclosed to licensing authorities where required by law.
- Technology Providers: Game and platform providers may access limited technical data.
- Fraud Prevention Services: Technical and account data may be shared with security providers.
Data Retention
F7 Casino retains personal data for as long as is necessary to fulfil the purposes for which it was collected. When data is no longer required, it is deleted or anonymised securely.
Cookies and Tracking Technologies
F7 Casino uses cookies and similar tracking technologies to support platform functionality, maintain user sessions, and analyse platform usage.
- Strictly Necessary Cookies: Required for core features such as login and session management.
- Functional Cookies: Used to remember user preferences.
- Analytical Cookies: Collect aggregated data for performance monitoring.
- Security Cookies: Support fraud detection and two-factor authentication.
- Users may manage cookie preferences through browser settings.
Data Security Measures
F7 Casino implements technical and organisational measures to protect personal data, including 256-bit SSL encryption, two-factor authentication, and restricted access on a need-to-know basis.
User Rights and Data Access
Users may have the following rights in relation to their personal data, subject to applicable law.
- Right of Access: Request a copy of personal data being processed.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion where data is no longer necessary.
- Right to Restriction: Request restricted processing in certain circumstances.
- Right to Data Portability: Request data in a structured, commonly used format.
- Right to Object: Object to processing carried out on the basis of legitimate interests.
To exercise any of these rights, users may contact F7 Casino by email.
Contact Information
Users who have questions or requests relating to this Privacy Policy may contact F7 Casino using the following details.
Email: [email protected]
Support Availability: 24 hours a day, 7 days a week via live chat and email.
FAQ
Full name, email address, username, password, date of birth, and currency preference.
Identity documents are required for KYC verification before a user's first withdrawal.
Contact F7 Casino by email to submit a data access or deletion request.
